WELCOME TO THE CENTER FOR ORTHOPAEDICS & SPORTS MEDICINE
APPOINTMENTS
Please call the office to schedule your appointment in advance. If you need to cancel an appointment, please notify us as far in advance as possible so that we can schedule other patients who may need care. We attempt to stay on schedule, but please be patient if there are delays due to emergencies or hospital surgeries.
EMERGENCY CARE
If an emergency arises while the office is closed, please go directly to the emergency room where a physician will determine the need for treatment. The hospital will contact the COSM provider on call.
If an emergency arises during business hours and it relates to the treatment you are currently receiving from us, call our office at (724) 465-2676 and our staff will immediately assist you.
NEW PATIENTS
First-time patients are asked to complete patient registration forms. Please bring medical records (i.e., x-ray, CAT scan, bone scan, MRI) pertaining to your condition. The first time you come to our office, we will take a detailed medical history including current medications. You will undergo a comprehensive physical exam and x-rays, if necessary. You will have the opportunity to fully discuss your condition and treatment options with a COSM provider.
INSURANCE
Please bring all insurance cards and claim forms at the time of your visit to ensure accurate and prompt processing of your claim. We request payment for services at the time of the appointment unless prior arrangements have been made. If we are a provider for your insurance, we will bill them. Patients are responsible for the payment of co-pays, deductibles and any non-covered services. Patients should contact their insurance carriers prior to their office visit for an explanation of insurance coverage and benefits. Patients should bring all forms and information to expedite the registration process.
FEES AND PAYMENTS
Fees are charged for the completion of disability insurance forms, provider narrative reports, medical records and copies of x-rays. If an attorney requests a deposition with a COSM provider, we also require payment for this service. It is the patient’s responsibility to make sure payment is made for any requested service prior to the service being performed.
PRESCRIPTIONS
During office hours, we accommodate prescription refills when medically necessary. Please contact your pharmacy while you still have a 3 to 5 day supply of medication remaining. The pharmacy will promptly fax our office a request to refill your prescription. Our provider will review and respond to the pharmacy within 48 hours.
RELEASE OF PATIENT INFORMATION
To meet confidentiality guidelines, we do not release information to anyone other than the patient, or the parents or guardian of a minor who provides legal documentation of guardianship. If information is to be given to any other individual, a signed release must be on file.